Dear Decaliber Customers,
As we are now in the Holiday season, we’re sharing our updated schedule for December and early January. We will be continuing our mid week closures for the first week of December.
Also please note that we will be closing early for the holidays, so it’s vital to place your orders asap to ensure they’re processed before Christmas!
🎁 Key Shipping Deadlines
The final day to place your orders for Christmas processing is Friday, December 6th by 9AM.
All orders placed after 9AM on December 6th will be processed when we return on Friday, January 3rd, 2025.
🛑 Closure Dates
Here is our operating schedule for December / January:
| Important Dates | Notes |
| Open December 2nd & 3rd | Normal operating |
| Closed December 4th & 5th | Continuation of mid-week closures |
| Open December 6th | Final day of normal operation in 2024 |
| Closed December 7th to January 2nd | Extended holiday closure |
| Open January 3rd | Resumption of normal operations |
Orders placed during closure dates will be processed on the next available business day. To ensure your orders are processed before the new year, please place them by 9AM Friday, December 6th.
📞 Customer Service Availability
Our customer service channels will be available during closures but we may take longer to respond. We appreciate your patience as we try our best to assist you. You can reach out to us anytime through our Contact Us page.
✨ Looking Ahead to 2025
Starting in January 2025, we’re thrilled to announce that there will be no more mid-week closures! We’ll be back to normal operating hours, Monday to Friday, 9AM to 5PM to better serve you throughout the year.
Thank you for your understanding and support during this busy season. Wishing you a wonderful holiday season and a Happy New Year!
Best,
The Decaliber Team
